If features on a webpage don’t work

If some of the features of a webpage don’t work, such as audio or animation, you may have turned off some utilities that help Safari handle special content on webpages.

To turn webpage features back on:

  1. Choose Action menu > Preferences and click Security. (The Action menu is near the upper-right corner of the Safari window, and looks like a gear.)

  2. Make sure these checkboxes are selected: Enable plug-ins, Enable Java, and Enable JavaScript.

  3. Make sure this checkbox is not selected: “Block pop-up windows.”

If the steps above don’t help, you may need a plug-in application, which is a small program that assists Safari and adds to its capabilities.

You can also choose Action menu > “Report Bugs to Apple” to report the problem.

Related Topics

What is a plug-in?

If features on a webpage don’t work