The website may be temporarily unavailable.

If the page still won’t open, quit and restart Safari, and then try again to open the page.

• To empty the cache, press Control-Alt-E and click Empty. Then press Control-R to reload the page.

• If emptying the cache doesn’t work, choose Action menu > Reset Safari and click Reset, and then try again to open the page. (The Action menu is near the upper-right corner of the Safari window, and looks like a gear.)

• To see if you’re connected to the Internet, check another application, such as your email application.

• If you connect to the Internet using a corporate or enterprise network, the network may have a firewall that prevents you from opening the webpage. Contact your network administrator for help.

• Make sure you have the correct address for the webpage and that you typed it correctly.

• Try entering “/index.html” at the end of the address.

• If you are opening a webpage using a Bonjour address, make sure the page is on the same local area network (subnet) as your computer.

To update your software, go to the Safari webpage:

• The webpage may prevent users from accessing the page using Safari. Check with the website owner to find out for sure.

• The link to the page you’re trying to open may attempt to open a file in another application. If the file or application isn’t available, you’ll get a message saying Safari can’t open the URL or file.